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One size never fits all at tw telecom.
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At tw telecom, we understand each industry and business is unique.
by product type
At tw telecom, we believe enterprise businesses deserve the latest technology.
channel partners
Find the reach, reliability and capability to meet your customers' needs.
ecosystem partners
The right Cloud partners make all the difference.
wholesale
High-quality solutions for wholesale Ethernet, IP and transport services.
a smarter network experience
Our Intelligent Network provides visibility, flexibility and control when you need it, all at your fingertips.
enhanced management
Gain end-to-end and segment-by-segment network visibility.
dynamic capacity
Flex your bandwidth anytime, up to 3X in an instant.
a trusted voice delivering personalized service to move your business forward
tw telecom is a VIP when it comes to moving and shaking with the TAC and the FCC.
case studies
See how tw telecom is working for other businesses.
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hear what our customers are saying
Get the straight scoop from businesses like yours.
who we are
As one of the top providers of Business Ethernet in the nation, we connect commercial buildings to our fiber optic network in cities nationwide...and we're growing.
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our history
People working with people to change the way businesses connect and communicate.
our management team
Meet our Management team—committed to moving your business forward.
vision, values, promise
We're committed to our customers, employees, and communities.
news & events
Hot off the presses or RSS feeds. Here's the very latest.
community outreach
Discover how we're engaged in serving others in our communities.
industry awards
Accolades make us blush (and inspire us to do more).
contact us
We're here for you, 24/7/365. Call us at 800.829.0420, or, e-mail us.
our commitments
Your experience with us matters, which is why we custom fit our care to meet your business needs.
customer resources
Getting help is easy. Answers to your most common questions:
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local sales and service
At the ready, vigilantly standing by to help you.
legal / regulatory center
Sources to help you navigate the legal seas and ocean of regulations.
MyPortal
tw telecom's online self-service tool where you can easily manage your account around the clock.
what is MyPortal?
Get your FREE “anytime from anywhere” online tool that provides instant visibility and control of your account, with MyPortal. You’ll also get real-time performance monitoring to analyze trends on your network, including bandwidth utilization. If you have an order in-progress, you can see information and status—all in real time. You can also pay your bill online, if you want a “greener” path for your company.
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Did you know you can register for MyPortal in under 60 seconds? Start today, and have your network at your fingertips—anytime, day or night.
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We see serving you as a dedicated partnership. We strongly advocate for unrestricted access to the best technology for enterprise businesses through our involvement with the FCC and Technological Advisory Council. And our Chairman, CEO and President, Larissa Herda, is a member of the President’s National Security Telecom Advisory Committee (NSTAC).
Our national fiber infrastructure and network connects to more than 16,000 commercial buildings, and we’re outpacing the competition. We were ahead of the curve in IPv6 readiness, and we’re ready with Intelligent Network solutions to move your business forward.
We have a solid financial foundation to support and invest in our network of solutions. This success-based investment strategy has generated numerous consecutive quarters of revenue growth and positive net income. Find us on NASDAQ as TWTC.
tw telecom's service is personal. We take the time to get to know you—your name, your network and your business—inside and out. We provide personal service locally and nationally, 24/7/365 from 75 metro markets in which we are located.
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Displaying 57 results
Our Constellation Platform(sm) vision takes network, data center and cloud applications to new levels of interoperability and connectivity.
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Business Continuity, Collaborate, Connect, Enabling the Cloud, Managed Services, Security, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Tennessee, Texas, Washington, D.C.
"We may only need the extra bandwidth for a few hours, or a few days. And then things return to normal." - Cameron, IT Director
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Enabling the Cloud, Managed Services, Security, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"Cameron needs to help his company stay a step ahead of the competition with a high performing network."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Enabling the Cloud, Managed Services, Security, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Tennessee, Texas, Washington, D.C.
"He can see in real-time the latency, jitter and packet delivery performance of his network."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Enabling the Cloud, Managed Services, 3t Systems, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"tw telecom's Intelligent Network can help Cameron the IT guy expand beyond his own network, and implement a cloud computing strategy to deliver applications over a secure and trustworthy network."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Application Exchange, Building Management, Carrier Services, Connect, Enabling the Cloud, Managed Services
"Customers are expecting the network to do more. They need the network to deal with different applications; to prioritize traffic; to ensure that the end user experience is a quality experience." - Brian Hoekelman, tw telecom market development
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Application Exchange, Enabling the Cloud, Managed Services, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"It's highly flexible. It's scalable to the increments they desire. And, it's immediately available." - Adam Saenger, VP, Portfolio Management
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Enabling the Cloud, Managed Services, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"Enhanced Management gives you real-time visibility into performance characteristics of your network." - Gunnar Peters, Sr. Manager, Portfolio Management
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Connect, Enabling the Cloud, Managed Services, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"It gives customers the flexibility to dial up bandwidth at any point in time, for any length of time." - Gunnar Peters, Sr. Manager, Portfolio Management
"Our Intelligent Network strategy is to focus on how we can enable customers to better control and manage their application environment, and do it with an 'application aware' network." Mike Rouleau, tw telecom Strategy and Business Development
"The original architects of the Internet thought 4 billion [IP addresses] is enough...but it is NOT enough." Henry Yu, Sr. Director of Technology. tw telecom
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, IP and Managed Services, Connect, Managed Services, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"The tw telecom solutions just work, allowing employees to go about their jobs. The reliability is very high and that really matters to us."
Healthcare, Business Ethernet, IP and Managed Services, Transport and Wavelength Services, Voice Services, Collaborate, Connect, Enabling the Cloud, Managed Services, Presbyterian Healthcare Services, New Mexico
“We have the ability and the agility to really meet our growing business needs.” - Kyle Nelson, Be The Match
Healthcare, Business Ethernet, IP and Managed Services, Connect, Enabling the Cloud, Be The Match, Minnesota
"Together we were able to leverage the latest in technologies and deploy the new connectivity quickly."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Business Continuity, Managed Services, Security, Green Mountain Energy, Texas
“We asked for many new features and had a very positive and flexible response…We’ve found tw telecom to be a flexible partner to work with...” - Rick Jennings, vRad
Healthcare, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Managed Services, Virtual Radiologic, Minnesota
"tw's networks are one of the things we don't have to worry about..." Kris Mihelich, Weaver
Enterprise, Financial Services, IP and Managed Services, Connect, Managed Services, Weaver, Texas
"We had a need to increase our bandwidth...tw telecom was able to do this in minutes, not days." Earl Hacker, WBB Consulting
Enterprise, Government, Technology, Business Ethernet, IP and Managed Services, Security Services, Business Continuity, Connect, Enabling the Cloud, Managed Services, Security, WBB Consulting, Washington, D.C.
"I think the lit building strategy is very important and will allow us to continue to be successful." Matt Harty, Converged Network Services Group
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Building Management, Connect, Enabling the Cloud, Managed Services, Converged Network Services Group, Enable Communications, WTG, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C., Channel Partner
"The #1 indicator for new business in a channel is the relationship between the channel manager and the agent partner." Vince Bradley, WTG
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Connect, Enabling the Cloud, Managed Services, Converged Network Services Group, Intelisys, Telarus, TeleProviders, Inc., WTG, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C., Channel Partner
"It's good for me to interact with the [tw telecom] management and have them understand my business." Steven Gerhardt, D&M Enterprise Group
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Connect, Enabling the Cloud, Managed Services, Converged Network Services Group, D&, M Enterprise Group, Enable Communications, Intelisys, Telarus, TeleProviders, Inc., WTG, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C., Channel Partner
Meet some of our partners, who think tw telecom and their business is a winning combination.
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Connect, Enabling the Cloud, Managed Services, Converged Network Services Group, Copper State Communications, Enable Communications, Intelisys, TeleProviders, Inc., WTG, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C., Channel Partner
"One of the reasons I selected tw telecom was its national presence." Gayle Rose, EVS
Enterprise, Technology, Business Ethernet, IP and Managed Services, Business Continuity, Enabling the Cloud, Managed Services, EVS, Tennessee
"We have a team of people that are focused and passionate about customer service."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Tennessee, Texas, Washington, D.C.
"tw telecom is a key partner in making sure that we can provide 100% reliability of our Web application infrastructure to our customers." - Shohab Baig, Freightquote.com
Retail, Technology, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Freightquote.com, Missouri
"It's very reliable, and we can count on them to deliver 24x7 service, which our customers need from us." - Vikram Agrawal, Etransmedia
Enterprise, Healthcare, Technology, Business Ethernet, IP and Managed Services, Enabling the Cloud, Managed Services, Etransmedia, New York
"We talked to a lot of different carriers. Everyone came back to us with a plain vanilla solution. But, tw telecom came back and said, 'We can provide all these different types of solutions depending on what you need, and what you want.' It was so different from the other carriers." - Jason Bjornsen, Bowman Consulting
Retail, Technology, IP and Managed Services, Transport and Wavelength Services, Voice Services, Collaborate, Connect, Enabling the Cloud, Managed Services, Bowman Consulting, Washington, D.C., Customer Service, Engineering, IT, Operations
"Over the course of the years, we have received unparalleled service from tw telecom, over other carrier services that we've had." Ervin Murray, Ballston Spa National Bank
Financial Services, Business Ethernet, IP and Managed Services, Business Continuity, Enabling the Cloud, Managed Services, Baliston Spa National Bank, New York
"We here at Touro University have had an outstanding relationship with tw telecom. They have been first on my list of providers, and will continue to be first on my list of providers." - Terence Ma, Touro University
Education, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Touro University, Nevada
"It's been really good having Internet from tw telecom; it's very survivable. ... There's always an alternate path, that saves the college a lot money because we don't have to purchase additional connectivity from another ISP for diversity." - Alan Davis, Colorado College
Education, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Colorado College, Colorado
"We've used tw telecom extensively to expand voice and data services throughout the Capitol region, as we provide extensive healthcare services to new locations." - John Mangona, Saratoga Hospital
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Business Continuity, Connect, Enabling the Cloud, Managed Services, Security, Baliston Spa National Bank, Global Spec, New York State United Teachers, Saratoga Hospital, New York
"tw telecom is a standout example of a company that commits to this region." Bob Blackman, Center for Economic Growth
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Business Continuity, Collaborate, Connect, Enabling the Cloud, Managed Services, Security, New York
"With tw telecom's network being so diverse to so many locations, being able to deliver direct paths has lowered our latency. …tw telecom's network map has a lot of density and a lot of access points so we can deliver service directly to customers, where a lot of other Internet providers skip." - Michael Hendricks, SureHosting
Technology, Business Ethernet, IP and Managed Services, Transport and Wavelength Services, Voice Services, Collaborate, Connect, Enabling the Cloud, SureHosting, Missouri
"I cannot tell you enough about the reliability of the product... Since 2008, with tw telecom we have not been down one day." - Karen Peterson, Lowrie Chevrolet
Retail, Business Ethernet, IP and Managed Services, Voice Services, Collaborate, Connect, Enabling the Cloud, Managed Services, Lowrie Chevrolet, Texas
"I love MyPortal. Anything you can do on the phone you can do on MyPortal. It's there 24/7." - Chip Shapiro, Lexus of Las Vegas
Retail, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Lexus of Las Vegas, Nevada
"tw telecom allows local markets to be autonomous from headquarters. This allows them to custom-tailor solutions to meet the needs of their customers." - Greg Zeh, Price Chopper
Retail, Technology, Business Ethernet, IP and Managed Services, Business Continuity, Enabling the Cloud, Price Chopper, New York
"The fact that tw telecom and their partners are located here in the STEP park has been a major advantage." Jim Angus, Saratoga Economic Development Corp.
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Collaborate, Connect, New York
"They provide us with a reliable, stable, speed-to-market service that can grow with our business." - Kyle Nelson, Be The Match
Healthcare, Business Ethernet, IP and Managed Services, Transport and Wavelength Services, Voice Services, Business Continuity, Connect, Enabling the Cloud, Managed Services, Security, Be The Match, Minnesota
"Because of tw telecom's nationwide network, we've been able to provide a solution for our customers that is cost-effective and secure." - Pat Galvin, West-Tech Communications
Technology, Business Ethernet, IP and Managed Services, Transport and Wavelength Services, Voice Services, Collaborate, Connect, Enabling the Cloud, West-Tech Communications, Colorado
"In one word, nimble. Weaver has experienced large growth. Having a telecommunications company that can grow just as fast as us, not holding us back, getting us what we need in the timeframes that we want helps us out tremendously. Not all telecommunications companies can do that for us." - Kris Mihelich, Weaver
Financial Services, Retail, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Weaver, Texas
"When I think of tw telecom, I think of reliability and scalability." Jeremy jones, Creatacor
Enterprise, Business Ethernet, IP and Managed Services, Collaborate, Connect, Creatacor, New York
"One of the things I really like is the tw telecom portal. I am able to go in there and see how much bandwidth I'm using and when I'm using it, to chart alongside my real-time statistics." - Joe Johnson, Rocky Mountain PBS
Retail, Business Ethernet, IP and Managed Services, Connect, Enabling the Cloud, Rocky Mountain PBS, Colorado
"Moving our applications to the Cloud is a relatively new concept. With tw telecom, we are able to show our clients that there are no availability issues, there are no performance issues and there are no security issues." - Rick Jennings, Virtual Radiologic
Healthcare, Technology, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Managed Services, Virtual Radiologic, Minnesota
"The scalability of our Internet bandwidth is critical…our tw telecom Internet connection has been perfectly reliable." - Scott Harrison
Education, Business Ethernet, IP and Managed Services, Collaborate, Connect, Enabling the Cloud, Academy School District 20, Colorado
"Our ability to scale with tw telecom meets our needs exactly. We were able to turn up another network with a contract, in place, signed by both parties in less than 24 hours. In addition, we had a need to increase our bandwidth … tw telecom was able to do this in minutes, not days." - Earl Hacker, Whitney Bradley and Brown
Enterprise, Government, Retail, IP and Managed Services, Transport and Wavelength Services, Voice Services, Building Management, Connect, Enabling the Cloud, Managed Services, WBB Consulting, Washington, D.C.
"The whole process of getting into the data center and getting our services in here has been great…. Communication is the key. We've been getting a lot of information from the people who support us." - Jim Ludlum, 3t Systems
Technology, Business Ethernet, IP and Managed Services, Security Services, Connect, Enabling the Cloud, Security, 3t Systems, Colorado
"You make it simple, you make it easy, and you make it professional."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, New York
"tw telecom provides excellent customer service and has deep technical expertise…We leverage their data centers across North America with our managed services capabilities to offer our customers a complete solution." - Dan Pickett, nfrastructure
Technology, Business Ethernet, IP and Managed Services, Security Services, Collaborate, Connect, Enabling the Cloud, Managed Services, nFrastructure, New York
"We selected tw telecom as our provider because we wanted somebody who is large enough to help us expand, but small enough to give us personal attention." - Thomas Garringer, Papillon Grand Canyon Tours
Retail, IP and Managed Services, Voice Services, Enabling the Cloud, Managed Services, Papillion Grand Canyon Tours, Nevada
Primarily the town needs reliable voice and data services. As an industry leader, tw telecom stood out." - James MacFarland, Town of Glenville
Government, Technology, IP and Managed Services, Voice Services, Connect, Town of Glenville, New York
"MPLS and Converged Solutions enabled us to be more flexibile in our network." Alex Tartera, Duncan Williams
Enterprise, Financial Services, Business Ethernet, IP and Managed Services, Connect, Managed Services, Security, Share One, Tennessee
Tech Valley hears how tw telecom invests for their future.
Enterprise, Healthcare, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Business Continuity, Enabling the Cloud, Managed Services, Security, Etransmedia, Price Chopper, nfrastructure, New York
tw telecom. A better, faster, smarter network that moves your business forward.
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Application Exchange, Building Management, Business Continuity, Carrier Services, Collaborate, Connect, Enabling the Cloud, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas
"It's very reliable, and we can count on them to deliver 24x7 service, which our customers need from us." - Scott Bush, Share One
Enterprise, Technology, Business Ethernet, IP and Managed Services, Business Continuity, Connect, Enabling the Cloud, Managed Services, Security, Share One, Tennessee
"tw telecom moves businesses forward ...with secure, reliable conections and the Intelligent Network."
Education, Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Transport and Wavelength Services, Voice Services, Application Exchange, Building Management, Business Continuity, Carrier Services, Collaborate, Connect, Enabling the Cloud, Academy School District 20, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
"tw telecom's Dynamic Capacity ...is likely to be a game changer." Roopashree (Roopa) Honnachari, Frost & Sullivan
Vertical Systems Group's NEW white paper, "Transforming Your Network: Ethernet and Cloud Connectivity," guides your network through the perfect storm ahead.
Enterprise, Financial Services, Government, Healthcare, Legal Services, Retail, Technology, Business Ethernet, IP and Managed Services, Security Services, Connect, Enabling the Cloud, Managed Services, Security, Colorado, Minnesota, Missouri, Nevada, New Mexico, New York, Texas, Washington, D.C.
Learn more about our company, and what we stand for. We move your business forward.