tw telecom

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One size never fits all at tw telecom.
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High-quality solutions for wholesale Ethernet, IP and transport services.

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We work hard to provide our customers with the most advanced communications services available to move their businesses forward. We're constantly breaking down the barriers that stand in the way of helping businesses win in today's competitive marketplace.
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As one of the top-three providers of Business Ethernet in the nation, more commercial buildings are connected to our national fiber optic network than any one else's.
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MyPortal
tw telecom's online self-service tool where you can easily manage your account around the clock.

what is MyPortal?
Get your FREE “anytime from anywhere” online tool that provides instant visibility and control of your account, with MyPortal. You’ll also get real-time performance monitoring to analyze trends on your network, including bandwidth utilization. If you have an order in-progress, you can see information and status—all in real time. You can also pay your bill online, if you want a “greener” path for your company.
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support & contact

Support and Contact Section Header Graphic

sales and service locations

Sort by State

Alabama

- Mike Ellison
- 3000 Riverchase Galleria
- Suite 350
- Birmingham, AL 35244
- Phone: 205.263.2211
- Email: Michael.Ellison@twtelecom.com
- Mike Ellison
- 623 South Royal St.
- Suite 300
- Mobile, AL 36602
- Phone: 205.263.2211
- Email: Michael.Ellison@twtelecom.com
- Mike Ellison
- One Court Square
- Suite 245
- Montgomery, AL 36104
- Phone: 205.263.2211
- Email: Michael.Ellison@twtelecom.com

Arizona

- Ron Martin
- 3003 N. Central Avenue
- Suite 1100
- Phoenix, AZ 85012
- Phone: 602.385.8400
- Email: Ron.Martin@twtelecom.com
- Les Smith
- 5210 E. Williams Circle
- Suite 220
- Tucson, AZ 85711
- Phone: 520.618.4201
- Email: Les.Smith@twtelecom.com

Arkansas

- Joe Sanders
- 124 West Capitol Ave.
- Suite 600
- Little Rock, AR 72201
- Phone: 501.801.9270
- Email: Joe.Sanders@twtelecom.com

California

- Joe Rodriguez
- 1430 Truxtun Ave.
- Suite 875
- Bakersfield, CA 93301
- Phone: 559.256.3520
- Email: Joe.Rodriguez@twtelecom.com
- Joe Rodriguez
- 8050 N. Palm
- Suite 310
- Fresno, CA 93711
- Phone: 559.256.3520
- Email: Joe.Rodriguez@twtelecom.com
- William Frederickson
- 7 Mason
- Irvine, CA 92618
- Phone: 949.672.0303
- Email: William.Frederickson@twtelecom.com
- Dan Cross
- 818 W. 7th
- Suite 830
- Los Angeles, CA 90017
- Phone: 909.456.3636
- Email: Dan.Cross@twtelecom.com
- Dan Cross
- 3281 Guasti Road
- Suite 550
- Ontario, CA 91761
- Phone: 909.456.3636
- Email: Dan.Cross@twtelecom.com
- Lindsey Burroughs
- 9665 Granite Ridge Dr.
- Suite 500
- San Diego, CA 92123
- Phone: 858.805.6099
- Email: Lindsey.Burroughs@twtelecom.com
- Dave Ellebrecht
- 501 2nd St.
- Suite 200
- San Francisco, CA 94107
- Phone: 925.953.7027
- Email: Dave.Ellebrecht@twtelecom.com
- Joe Rodriguez
- 3050 Broad St.
- Suite 113
- San Luis Obispo, CA 93401
- Phone: 559.256.3520
- Email: Joe.Rodriguez@twtelecom.com
- Joe Rodriguez
- 5383 Hollister Ave.
- Suite 110
- Santa Barbara, CA 93111
- Phone: 559.256.3520
- Email: Joe.Rodriguez@twtelecom.com
- Dave Ellebrecht
- 1340 Treat Blvd
- Suite 100
- Walnut Creek, CA 94597
- Phone: 925.953.7027
- Email: Dave.Ellebrecht@twtelecom.com

Colorado

- Rick Corbett (Denver)
- 14200 E. Jewell Ave.
- Aurora, CO 80012
- Phone: 303.542.6400
- Email: Rick.Corbett@twtelecom.com
- Rick Corbett
- 102 South Tejon
- Suite 440
- Colorado Springs, CO 80012
- Phone: 719.955.2200
- Email: Rick.Corbett@twtelecom.com

District Of Columbia

- Chris Oberg
- 8484 Westpark Drive
- Phone: 703.287.9606
- Email: Christopher.Oberg@twtelecom.com

Florida

- Rick Sebaly
- 100 NE 3rd Ave
- Suite 900
- Ft. Lauderdale, FL 33301
- Phone: 954.761.2700
- Email: Rick.Sebaly@twtelecom.com
- Kevin ONeill
- 200 W Forsyth St
- Suite 1010
- Jacksonville, FL 32202
- Phone: 904.353.0800
- Email: Kevin.ONeill@twtelecom.com
- Jim Favero (Orlando)
- 485 N. Keller Rd
- Suite 551
- Maitland, FL 32751
- Phone: 407.215.0000
- Email: Jim.Favero@twtelecom.com
- Rich Santoro
- 3030 N. Rocky Point Dr. West
- Suite 850
- Tampa, FL 33607
- Phone: 813.281.0064
- Email: Rich.Santoro@twtelecom.com

Georgia

- Joel Fye (Atlanta)
- 6525 The Corners Parkway
- Norcross, GA 30092
- Phone: 678.443.1200
- Email: Joel.Fye@twtelecom.com
- Joel Frye (Atlanta)
- 1044 Front Ave.
- Columbus, GA 31901
- Phone: 678.443.1200
- Email: Joel.Fye@twtelecom.com

Hawaii

- Cliff Miyake
- 550 Paiea Street
- Suite 238
- Honolulu, HI 96819
- Phone: 808.441.8537
- Email: Cliff.Myaki@twtelecom.com

Idaho

- Tab Roper
- 2223 W. Airport Way
- Boise, ID 83705
- Phone: 208.472.4400
- Email: Tab.Roper@twtelecom.com

Illinois

- Sandee Lammers
- 600 S Federal
- Suite 300
- Chicago, IL 60605
- Phone: 312.566.0953
- Email: Sandee.Lammers@twtelecom.com

Indiana

- Ruth Miles
- 4625 W. 86th Street
- Suite 500
- Indianapolis, IN 46268
- Phone: 317.713.8900
- Email: Ruth.Miles@twtelecom.com

Kansas

- Tim Bagnieski (Kansas City)
- 10975 Grandview St.
- Suite 300
- Overland Park, KS 66210
- Phone: 913.312.2704
- Email: Tim.Bagnieski@twtelecom.com

Kentucky

- Joseph Paulin
- Vine Center Office Tower, 333 W Vine
- Suite 330
- Lexington, KY 40507
- Phone: 859.550.2200
- Email: Joseph.Paulin@twtelecom.com
- Joseph Paulin
- 462 South 4th St.
- Suite 2400
- Louisville, KY 40202
- Phone: 502.719.2274
- Email: Joseph.Paulin@twtelecom.com

Louisiana

- Michael Nictakis
- One American Place, 301 Main St.
- Suite 1200
- Baton Rouge, LA 70801
- Phone: 504.620.4860
- Email: Michael.Nictakis@twtelecom.com
- Michael Nictakis
- 202 Rue Iberville
- Suite 115
- Lafayette, LA 70508
- Phone: 504.620.4860
- Email: Michael.Nictakis@twtelecom.com
- Michael Nictakis
- 844 Ryan St
- Lake Charles, LA 70602
- Phone: 504.620.4860
- Email: Michael.Nictakis@twtelecom.com
- Michael Nictakis
- 1250 Poydras St.
- Suite 550
- New Orleans, LA 70123
- Phone: 504.620.4860
- Email: Michael.Nictakis@twtelecom.com
- Michael Nictakis
- 330 Marshall St.
- Suite 301
- Shreveport, LA 71101
- Phone: 504.620.4860
- Email: Michael.Nictakis@twtelecom.com

Maryland

- Scott Waterhouse (Baltimore)
- 14405 Laurel Place
- Suite 320
- Laurel, MD 20707
- Phone: 301.361.3532
- Email: Scott.Waterhouse@twtelecom.com

Minnesota

- Steve Hatcher
- 5480 Feltl Road
- Minnetonka, MN 55343
- Phone: 952.351.2340
- Email: Steve.Hatcher@twtelecom.com

Mississippi

- Michael Nictakis
- Jackson, MS
- Phone: 504.620.4860
- Email: michael.nictakis@twtelecom.com

Nevada

- Deb Carmachel
- 3944 Silvestri Lane
- Las Vegas, NV 89120
- Phone: 702.474.7100
- Email: Deb.Carmachel@twtelecom.com

New Jersey

- Phone: 212.364.6000

New Mexico

- Eloy DeLaO
- 5411 Jefferson NE
- Suite 200
- Albuquerque, NM 87109
- Phone: 505.938.7300
- Email: Eloy.DeLaO@twtelecom.com

New York

- Dan Maynard
- 10 Airline Drive
- Suite 100
- Albany, NY 12205
- Phone: 518.640.0900
- Email: Dan.Maynard@twtelecom.com
- Robert Bianco
- 55 Broadway
- Suite 1200
- New York, NY 10006
- Phone: 212.364.6000
- Email: Robert.Bianco@twtelecom.com
- Jim Groark
- 200 Meridian Centre
- Suite 130
- Rochester, NY 14618
- Phone: 585.756.1900
- Email: Jim.Groark@twtelecom.com
- Dan Maynard
- 116 Clayton Avenue
- Vestal, NY 13850
- Phone: 607.748.6215
- Email: Dan.Maynard@twtelecom.com

North Carolina

- Travis Noble
- 11006 Rushmore Dr.
- Suite 200
- Charlotte, NC 28277
- Phone: 704.338.7300
- Email: Travis.Noble@twtelecom.com
- Lin Garner
- 496-F Gallimore Dairy Road
- Greensboro, NC 27409
- Phone: 336.393.0557
- Email: Lin.Garner@twtelecom.com
- John Rinehart
- 3120 Highwoods Blvd
- Suite 214
- Raleigh, NC 27604
- Phone: 919.573.7700
- Email: John.Rinehart@twtelecom.com

Ohio

- Don Kennedy (Dayton)
- 2 Prestige Place
- Suite 440
- Miamisburg, OH 45342
- Phone: 937.425.8228
- Email: Don.Kennedy@twtelecom.com
- Tim Raffel (Cincinnati)
- 8630 Jacquemin Drive
- West Chester, OH 45069
- Phone: 513.644.8982
- Email: Tim.Raffel@twtelecom.com
- Robert Miracle (Columbus)
- 250 W. Old Wilson Bridge Road
- Suite 130
- Worthington, OH 43085
- Phone: 614.255.2131
- Email: bob.miracle@twtelecom.com

Oklahoma

- Tim Bagnieski
- 100 W 5th Street
- Suite 315
- Tulsa, OK 74103
- Phone: 913.312.2704
- Email: Tim.Bagnieski@twtelecom.com

Oregon

- Jon Nicholson
- 520 SW 6th Ave
- Suite 400
- Portland, OR 97204
- Phone: 503.416.1926
- Email: Jon.Nicholson@twtelecom.com

South Carolina

- Ben Davis
- 1401 Main Street
- Suite 102
- Columbia, SC 29201
- Phone: 803.753.5050
- Email: ben.davis@twtelecom.com
- Ben Davis
- 2 Hampton Ave.
- Greenville, SC 29601
- Phone: 803.753.5000
- Email: ben.davis@twtelecom.com
- Ben Davis
- Spartanburg, SC
- Phone: 803.753.5000
- Email: ben.davis@twtelecom.com

Tennessee

- Joe Sanders
- 8110 Cordova Rd.
- Suite 101
- Cordova, TN 38016
- Phone: 901.260.5005
- Email: Joe.Sanders@twtelecom.com
- Steve Yazell (Nashville/Chattanooga))
- 535 Mainstream Drive
- Nashville, TN 37228
- Phone: 615.627.3000
- Email: steve.yazell@twtelecom.com

Texas

- Jenny Rogers
- 9229 Waterford Centre
- Bldg C Suite100
- Austin, TX 78758
- Phone: 512.485.6396
- Email: Jenny.Rogers@twtelecom.com
- Will Sears (Dallas)
- 2805 Dallas Parkway
- Suite 140
- Plano, TX 75093
- Phone: 972.455.7820
- Email: Will.Sears@twtelecom.com
- James Edison
- 201 E Main St
- Suite 901
- El Paso, TX 79901
- Phone: 915.225.1217
- Email: James.Edison@twtelecom.com
- Kevin Bosley
- 2821 W. 7th Street
- Suite 500
- Ft. Worth, TX 76107
- Phone: 817.509.2258
- Email: Kevin.Bosley@twtelecom.com
- Darin Cook
- 7060 Empire Central
- Houston, TX 77040
- Phone: 713.341.4032
- Email: Darin.Cook@twtelecom.com
- Dolly Holmes
- 70 N.E. Loop 410
- Suite 900
- San Antonio, TX 78216
- Phone: 210.524.5057
- Email: Dolly.Holmes@twtelecom.com

Virginia

- Christopher Oberg
- 8484 Westpark Drive
- McLean, VA 22102
- Phone: 703.287.9606
- Email: Christopher.Oberg@twtelecom.com

Washington

- David King
- 223 Taylor Avenue N.
- Suite 250
- Seattle, WA 98109
- Phone: 206.676.8091
- Email: David.King@twtelecom.com
- Tom Newbury
- 601 West Main Avenue
- Suite 200
- Spokane, WA 99201
- Phone: 509.252.8300
- Email: Tom.Newbury@twtelecom.com

Wisconsin

- Sandee Lammers (Milwaukee)
- 3235 Intertech Drive.
- Suite 600
- Brookfield, WI 53045
- Phone: 414.908.1008
- Email: Sandee.Lammers@twtelecom.com

contact us

tw telecom
Corporate Headquarters
10475 Park Meadows Drive
Littleton, CO 80124

Customer Care:
800.829.0420

Contact by Email:
customercare@twtelecom.com

MyPortal

Personalized support when you need it most. Get the answers about your business through the tw telecom Portal.

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