customer forms and certificates

Customer Payment Options

This form presents options and instructions for making payments to tw telecom. Choose E-PAY for worry-free, on-time payments.  ACH, wire transfer and credit card options are available.

Universal Service Fund (USF) Contributor Certification Form

tw telecom customers who believe they should be exempt from federal USF surcharges must complete this form.

W-9 Tax Identification Request Form

All tw telecom contractors and vendors must complete this form and send it to
tw telecom.

Tax Certificates and Exemption Forms

These forms are provided as a service to our customers.  They relate to sales and use taxes and the documentation of exemption from certain Internet related taxes.

• Exemption Certificate for Internet Access
• Uniform Sales and Use Certificate

tw telecom W-9 (tax ID)

This link takes you to tw telecom’s W-9 with Tax ID number form.