Local Exchange Carrier Information

Customer Center

My TWTC
Tariffs, Notifications
& Forms
TWTC Billing
Shared Web
Hosting Support
Internet Service Support
My Local Sales Office

Contact Information
Maintenance & Repair:
All Services
TWTC 800-829-0420
Xspedius: 800-937-7473
available 24 hours

Security / E911 Contacts:
TWTC 800-829-0420

Contact Your Local Sales Office:
Locate the name, telephone number and address for your local TWTC sales office using our interactive map.

FCC Tariffs
State Tariffs
Other Charges

General Notifications
State-Specific Notifications

Local Exchange Carrier Information

Customer Forms / Certificates
Vendor Forms / Certificates
Porting Policy and Procedures

TWTC Porting Policy and Port-Out Procedures

Local Service Request (LSR) Business Rules

Local Service Request (LSR) User Form, LSOG 4 and Above

Customer Service Record Request Procedures

Escalation List

Resale Tax Certificates

W-9 Tax Identification Request Form

Tax Certificates Exemption

Customer Order Terms & Conditions

Terms and Conditions Relating to Resale of Local Voice Services