Local Exchange Carrier Information


tw telecom Porting Policy and Port-Out Procedures

Local Service Request (LSR) Business Rules

Local Service Request (LSR) User Form, LSOG 4 and Above

Customer Service Record Request Procedures

Escalation List

Resale Tax Certificates

W-9 Tax Identification Request Form

Tax Certificates Exemption

Customer Order Terms & Conditions

Terms and Conditions Relating to Resale of Local Voice Services

 

 

Contact Information
Maintenance & Repair:
All Services
tw telecom 800-829-0420

available 24 hours

Security / E911 Contacts:
tw telecom 800-829-0420

Contact Your Local Sales Office:
Locate the name, telephone number and address for your local tw telecom sales office using our interactive map.