tw telecom is the leading provider of managed voice and data networking solutions for business. We offer the industry's best value to our shareholders and customers by empowering and valuing people who operate decisively as a team in a flexible, ever-changing environment.

Our People / Our Customers

We, as employees, have a partnership -- we take care of each other and together we take care of our customers. People don't put their trust in companies, they put their trust in people.

We are successful through . . .

Ownership:
We are owners of the company, and with the company share ownership for our career development, while learning all aspects of our business.

Commitment:
We encourage debate and expect commitment to the final decision.

Drive:
We are passionate about our success.

Integrity:
We are honest and direct in our dealings with everyone. We treat each other with respect and our conduct is exemplary.

Teamwork:
We recognize that success is based on everyone cooperating and working together as a team.

Professionalism:
We are the best in the industry and trust each other's skills, abilities, and judgment. We continuously raise the bar and expect outstanding performance.

Resourcefulness:
We are creative in solving problems and tenacious in the face of adversity. We get the job done!

Service:
Is people. It is communication, it is responsiveness to problems, and it is listening. It is interaction and relationship building with our customers; it is getting close to them.

Flexibility:
We are flexible so that we can meet the challenges of each new day.

Change:
We embrace change. We constantly look for the best ways to improve and build our business.

Balance:
We believe in balance. We balance the ideal with the practical and profits with expenses. We balance our priorities. We work to balance our personal and work lives by focusing on the critical, streamlining our efforts, and being disciplined in our approach to work.

Quality:
We believe that quality is the pursuit of service excellence within the boundaries of sound economic feasibility and value-oriented judgment.

Technology:
We are committed to state of the art technology to meet customer needs, scale the business, and reduce cost.

Risk:
We encourage people to come to the edge. We try, we fail, we learn, we succeed.

Fun:
We believe in it.

Accountability:
We are accountable. We don't make excuses. We make things happen. Attitude is everything.